Glacier Mice Policies
Glacier Mice Policies explain the standards and principles behind our tours and operations. Here you can find information about booking terms, privacy, glacier safety, sustainability, environmental responsibility and professional conduct.
Terms & Agreements
Information about bookings, payments, cancellations, refunds, participation requirements and the terms that apply when booking a Glacier Mice tour.
Read Terms & Agreements →Privacy Policy
Learn how Glacier Mice collects, uses, stores and protects personal information relating to bookings, enquiries, our website and services.
Read Privacy Policy →Safety Policy
Our approach to risk assessment, glacier and ice cave safety, guide training, equipment, changing conditions and emergency preparedness.
Read Safety Policy →Sustainability Policy
Our approach to responsible tourism, local communities, the natural environment, professional guiding and the long-term sustainability of glacier tourism.
Read Sustainability Policy →Environmental Policy
How we approach environmental protection, transport, resource use, waste, pollution prevention and responsible operation in the glacier environment.
Read Environmental Policy →Code of Conduct
The standards of professional behaviour, safety, responsibility and respect expected from our guides, staff, partners and guests.
Read Code of Conduct →Questions About Glacier Mice Policies?
If you have questions about any Glacier Mice policy or need clarification before booking, please contact us.